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    • Privacy policy

    Privacy Policy

    Last updated: 2 Mar 2026
    Effective Date: 2 Mar 2026

    1. Introduction

    IAC PLATFORM EVENTS ORGANIZING AND  MANAGING CO L.L.C ("we," "our," "us," or the "Company") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information (“Personal Information”) when you visit our website (“Website”) (insert website) URL or make purchases from us.

    This policy applies to all users globally and ensures compliance with applicable data protection laws.

    By using our services, you acknowledge that you have read and understood and agreed to this Privacy Policy. You agree to be bound by the Privacy Policy. You hereby consent to our collection, use and sharing, disclosure of your information as described in this Privacy Policy. We reserve the right to change, modify, delete  or add portions or terms if this Privacy Policy at our own discretion, at any time. If you do not agree with this privacy policy at any time, do not use the website or any services or give us any of your information. If you use the website or services on behalf of someone else (such as your child) or an entity (such as your employer), you represent that you are authorised by such individual or entity to (1) accept this Privacy Policy on such individual’s or entity’s behalf, and (2) consent on behalf of such individual or entity to our collection, use, disclosure of such individual’s or entity’s information as described in this Privacy Policy.  

    2. Information We Collect

    We learn, collect, and store your Personal Information (that we consider necessary) when you use our website. We use this information to provide you with a safe, efficient, smooth, and customised experience, which includes, without limitation, displaying content such as recommended products that might interest you and communicating with you about your orders, new products, and latest promotional offers. This allows us to provide specific services and features that most likely meet your needs, customise our website to make your experience safer and easier, and enable third parties to carry out technical, logistical, and other functions on our behalf.

    2.1 Personal Information You Provide

    We collect information you voluntarily provide, including but not limited to:

    Account and Order Information:

    • Full name, email address, phone number

    • Billing and shipping addresses

    • Date of birth, gender,

    • Financial information such as bank account information, credit/debit card or other payment instrument 

    • Payment method details (processed securely by third-party processors)

    • Order history and preferences

    • Customer service communications

    Marketing Communications:

    • Email preferences and subscription choices

    • Survey responses and feedback

    2.2 Information Automatically Collected

    When you visit our website, we automatically collect, receive, record, and analyse information from your browser, server or device, which includes, without limitation,:

    Technical Information:

    • IP address, browser type and version

    • Device type, operating system

    • Time zone settings and location data

    • Referring and exit pages, date/time stamps

    • Pages viewed and time spent on pages

    • Search terms used on our site

    Cookies and Tracking Data:

    • Session identifiers and shopping cart contents

    • User preferences and settings

    • Analytics and performance data

    2.3 Information from Third Parties

    We may receive information from:

    • Social media platforms (when you interact with our content)

    • Marketing partners and analytics providers

    • Fraud prevention services

    • Public databases and data aggregators

    If you access our Platform through a social media service or connect a service on our website to a social media service, the information we collect may include but is not limited to your user name, profile picture, email address, friends list and any other information associated with that social media service, which the social media service has the right to share with us and any other information or content you have made public in connection with that social media service. Whenever you access the website or contact us through social media services, you authorise us to collect, store, analyse and use such information in accordance with this Policy.

    If we have reasons to suspect that the information provided by any user is misleading, inaccurate, obsolete or incomplete, we reserves the right to refuse provision of the Services to the user, at its sole discretion without incurring any liability to the user or any third-party. We will not be liable for reliance on or consequences of any misleading, inaccurate, obsolete or incomplete information.

    When you sign in to your account on the website, you consent to our collection, storage, and use, in accordance with this Privacy Policy.

    3. How We Use Your Information

    We process your personal information for the following purposes:

    3.1 Service Provision

    • Process and fulfil orders

    • Provide customer support

    • Manage your account and preferences

    • Facilitate returns and exchanges

    3.2 Communication

    • Send order confirmations and shipping updates

    • Respond to inquiries and support requests

    • Send promotional emails (with your consent)

    • Conduct surveys and collect feedback

    3.3 Business Operations

    • Improve our website and services

    • Conduct analytics and research

    • Prevent fraud and ensure security

    • Comply with legal obligations

    • Enforce our terms of service

    3.4 Marketing and Personalization

    • Personalize your shopping experience

    • Show relevant advertisements

    • Analyse customer behaviour and preferences

    • Develop new products and services

    4. Legal Basis for Processing (GDPR)

    For users in the UK and EU, we process personal information based on several lawful bases.

    • Your consent;

    • The performance of the contract between you and the website;

    • Compliance with our legal obligations;

    • To protect your vital interests;

    • To perform a task carried out in the public interest;

    • For our legitimate interests, which do not override your fundamental rights and freedoms.


    5. Information Sharing and Disclosure

    We share your information with trusted third parties in the following circumstances:

    5.1 Service Providers

    • E-commerce Platform: Shopify Inc. (see Shopify Privacy Policy)

    • Payment Processors: Stripe, PayPal, and other secure payment providers

    • Shipping Partners: Courier and logistics companies for order fulfilment

    • Marketing Tools: Email marketing platforms, analytics providers

    • Customer Support: Help desk and communication platforms

    5.2 Legal Requirements

    We may disclose information when required by law or to:

    • Comply with legal processes or government requests

    • Protect our rights, property, or safety

    • Investigate fraud or security issues

    • Enforce our terms of service

    5.3 Business Transfers

    In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

    6. International Data Transfers

    Your information may be processed in countries outside your jurisdiction, including the United States and Canada. We ensure that wherever your data goes, it's treated with the same level of protection and care as if it were stored in your own region.

    We ensure appropriate safeguards through:

    • Standard Contractual Clauses (SCCs) approved by relevant authorities

    • Adequacy decisions where available

    • Certification schemes and codes of conduct

    • Binding corporate rules of our service providers

    7. Cookies and Tracking Technologies

    A cookie is a small file that we, after obtaining your permission, transfer to your computer’s hard drive through your web browser, only if you allow. This file helps us recognise your browser and respond to you as an individual, as well as provide personalised features and advertisements based on your needs, likes, dislikes and behaviour on our website. We use cookies to understand and save your preferences for future visits, to advertise to you on other sites, and to compile aggregate data about traffic and interaction so that we can offer better site experiences and tools in the future.

    You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. The help menu on most browsers will tell you how to prevent the browser from accepting new cookies and deleting/ disabling existing cookies. If you choose to disable cookies, certain features of IAC PLATFORM EVENTS ORGANIZING AND  MANAGING CO L.L.C may become unavailable or function incorrectly.

    7.1 Types of Cookies We Use

    • Essential Cookies: Required for website functionality (session management, security)

    • Performance Cookies: Analytics and site optimization (Google Analytics)

    • Functional Cookies: Remember your preferences and settings

    • Marketing Cookies: Deliver personalized advertisements

    7.2 Cookie Management

    You can control cookies through:

    8. Data Retention

    We retain personal information only as long as necessary for the purposes outlined in this policy:

    • Account Information: Until account deletion or as required by law

    • Order Information: 7 years for tax and accounting purposes

    • Marketing Data: Until you unsubscribe or withdraw consent

    • Technical Data: Typically 2-3 years for analytics purposes

    You may request deletion of your data at any time, subject to legal retention requirements.

    9. Your Privacy Rights

    You’re in control of your information. Depending on your location, you may have the following rights:

    9.1 Universal Rights

    • Access: Request copies of your personal information

    • Correction: Update inaccurate or incomplete information

    • Deletion: Request removal of your personal information

    • Objection: Object to processing based on legitimate interests

    • Restriction: Request limitation of processing activities

    9.2 Additional Rights (GDPR)

    • Data Portability: Receive your data in a machine-readable format

    • Withdraw Consent: For processing based on consent

    • Complaint: Lodge complaints with supervisory authorities

    9.3 Additional Rights (CCPA - California Residents)

    • Know: Categories and specific pieces of information collected

    • Opt-Out: Sale or sharing of personal information

    • Non-Discrimination: Equal service regardless of privacy choices

    To exercise your rights, contact us at: shop@iamverse.com

    10. Security Measures

    The security of your Personal Information is very important to us. We use adequate security policies, rules, and technical measures, as required under applicable law, to safeguard and protect your information from unauthorised access, improper use or disclosure, unauthorised modification, and unlawful destruction or accidental loss.

    However, we shall not be responsible for any breach of security or for any action of any third parties that receive users’ personal data or events that are beyond our reasonable control including acts of government, computer hacking, unauthorised access to computer data and storage devices, computer crashes, breach of security and encryption, etc. We implement appropriate technical and organizational measures to protect your information:

    • Encryption: SSL/TLS encryption for data transmission

    • Access Controls: Limited access on a need-to-know basis

    • Regular Audits: Security assessments and vulnerability testing

    • Staff Training: Privacy and security awareness programs

    • Incident Response: Procedures for data breach notification

    While we will endeavour to take all reasonable and appropriate steps to keep secure any information which we hold about you and prevent unauthorized access, you acknowledge that the internet is not 100% secure. No data transmission over the internet is fully secure, so we cannot ensure or warrant the security of any information you submit to us. Further, we do not guarantee in any way, the security of any information that you transmit or share on the Platform; and you do so at your own risk.

    If you think that the security of your account has been compromised, change your password and contact us immediately.

    11. Children's Privacy

    Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover we have collected information from a child, we will delete it immediately and notify parents/guardians as required by law.

    12. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

    13. Do Not Track Signals

    Currently, we do not respond to "Do Not Track" browser signals due to the lack of industry consensus on implementation standards.

    14. Updates to This Policy

    Please note that our Policy is subject to change at any time, and we may not be able to provide you prior notice. To ensure you are up to date with the Policy, please review this page periodically. This Policy applies to current and former visitors and customers of our Platform. By visiting and/or using our Platform, you are accepting and consenting to the practices described in this Policy. Users have the right to opt out of the Platform and/ or the Services at any moment. . We will also obtain consent for changes that materially affect your rights

    15. Contact Information

    The users, by sending an email to shop@iamverse.com can inquire whether IAC PLATFORM EVENTS ORGANIZING AND  MANAGING CO L.L.C is in possession of their personal data, and they may also require IAC PLATFORM EVENTS ORGANIZING AND  MANAGING CO L.L.C to delete and destroy all such information, upon request. For questions, concerns, or to exercise your privacy rights, please contact us:

    Email: shop@iamverse.com

    Postal Address:
    IAC PLATFORM EVENTS ORGANIZING AND  MANAGING CO L.L.C
    OBAID BUDOOR BLDG, NAIF, DEIRA, DUBAI, UAE

    Data Protection Officer (if applicable): dpo@homeoffice.gov.uk

    Response Time: We will respond to your inquiries within 30 days (or as required by applicable law).

    16. Governing Law and Jurisdiction

    This Privacy Policy and any disputes arising from or related to the processing of your personal information shall be governed by and construed in accordance with the laws of England and Wales. Any legal proceedings relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of United Arab Emitrates.

    However, this governing law clause does not override your statutory rights under applicable data protection laws in your jurisdiction. If you are a resident of the European Union, United Kingdom, or other regions with specific data protection regulations, you retain all rights granted under those local laws, including the right to lodge complaints with your local supervisory authority.

    For residents of specific jurisdictions, the following additional provisions apply:

    EU/EEA Residents: You may bring proceedings in the courts of your Member State of residence. EU data protection laws, including the GDPR, shall apply to the processing of your personal information.

    UK Residents: UK data protection laws, including the UK GDPR and Data Protection Act 2018, shall apply to the processing of your personal information.

    UAE Residents: UAE Federal Decree Law No. 45/2021 on Personal Data Protection shall apply to the processing of your personal information, and you may seek recourse through UAE courts or the relevant UAE data protection authority.

    Thailand Residents: Thailand's Personal Data Protection Act B.E. 2562 (2019) shall apply to the processing of your personal information, and you may seek recourse through Thai courts or the Personal Data Protection Committee.

    California Residents: The California Consumer Privacy Act (CCPA) and other applicable California privacy laws shall apply to the processing of your personal information.

    Nothing in this clause limits your right to bring proceedings before the supervisory authority or courts in the country where you habitually reside, where you work, or where an alleged infringement of data protection law occurred.

     

    This Privacy Policy is designed to be transparent and comprehensive. If you have questions about any section, please don't hesitate to contact us.